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„Consumatorii vor avea posibilitatea ca în cadrul chestionarului să prezinte și eventuale dificultăți întâmpinate la achiziționarea și utilizarea acestor servicii. Ca urmare, este important ca persoanele care completează chestionarul să fie implicate în procedurile de achiziționare și de utilizare a serviciilor de comunicații electronice în locurile unde sunt furnizate serviciile respective”, se arată într-un comunicat.
Parcurgerea chestionarului durează aproximativ 10 minute și necesită înregistrarea cu o adresă validă de e-mail.
Datele personale sunt confidențiale, iar informațiile obținute vor fi analizate de Consiliul Concurenței în cadrul studiului privind serviciile de comunicații electronice furnizate la pachet.
Chestionarul poate fi completat AICI.
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