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Americanii nu mai sunt atât de încântaţi de iPhone: Apple, sub podium la mulţumirea clienţilor
În fiecare Keynote Apple, compania din Cupertino se laudă cu procentul utilizatorilor care sunt foarte multumiţi de iPhone în particular. Din păcate, un studiu similar nu mai poziţionează iPhone-ul pe primul loc în ceea ce priveşte satisfacţia cu investiţia făcută a utilizatorilor.
12 feb. 2013, 11:15
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OnDevice Research a reusit, printr-un nou studiu, sa demonstreze ca in ceea ce priveste nivelul de ,,customer satisfaction” (multumirea clientilor), Apple a scazut pe locul al cincilea in clasament. Astfel de studii destul de realiste iar daca avem in vedere numarul de 320.000 de utilizatori de smartphone-uri si tablete intrebati, raportul este destul de exact.
Practic, utilizatorii obisnuiti au fost invitati sa dea notede la unu la zece terminalelor pe care le utilizeaza. Pe acest sistem, locul I a fost ocupat de Motorola Atrix HD cu 8,57, Motorola Droid Razr M cu 8,5, HTC Rezound 4G cu 8,32 si Samsung Galaxy Note 2 cu 8,26. Abia pe locul cinci se afla si iPhone 5 cu nota 8,23.
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