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Anunțul a fost făcut de compania americană, care nu a oferi mai multe informații, doar un scurt clip video.
Citește și: Facebook Dating a fost lansat în Europa. Serviciul de întâlniri online e disponibil în 32 de ţări
Achiziția începe cu un mesaj trimis de utilizator magazinului din care dorește să achiziționeze, în care întreabă despre tipul de produs pe care vrea să-l cumpere. Ulterior, compania răspunde cu un catalog ce cuprinde produsele care corespund.
De asemenea, utilizatorul poate adresa şi alte întrebări legate de produsele care-l interesează, înainte de a face achiziţia, iar magazinul va trebui să folosească, cel mai probabil, un bot pregătit să ofere răspunsuri la toate întrebările. Utilizatorul poate face achiziţia direct din fereastra de chat în care vorbit cu bot-ul magazinului.
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